Back To Pinshape   |   Blog   |   Contests

Purchasing is temporarily disabled due to a server issue


#1

I’m unable to buy a design. I repeated the purchased many times in different days, but same message.
What server issue there is ?

Thank you for support


#2

since start the covid 19 that function kinda stop I hate that :frowning:


#3

Hi, do we have any infos of when it will be possible to download files ?

thanksss


#4

Pinshape sent an email that they dont known yet and well yo ucan download the free models :frowning:


#5

Nice. I will purchase the 3d-printed-subculture-submarine. There is no free model. . . . :frowning: My child is crying for the submarine since many days :frowning:


#6

So did they fix this issue, it still seems to be happening to other items trying to purchase.


#7

Same here. Trying to get the cable BFG files and no purchase option working


#8

I just joined a few days ago to try and print a bracelet for my daughter. It’s the one design she has liked and I can’t download it because of the purchase problem. It renders the site virtually useless to me.


#9

Never mind. I found the design on another site - for free. Goodbye!


#10

I’m stuck with the same error, can someone fix it or we blame COVID for this?


#11

does anybody know if this will ever be fixed I have been trying to purchase a model for days with no luck.

Thanks


#13

No one’s have a will to fix it?. Ok , I’m gone then


#14

What a site, tried to buy some plans and i get the server issue error. Then i get an email from Pinshape asking if there is anything they can help with. I reply and the email bounces back. What kind of site is this?? I see this bug has been around since earlier this year.


#15

Same issue. Cant buy 3d models. What’s the problem ? Is there a any solution ?


#16

So it is already eight months without bugfix (according to another thread purchase problem persists since May 2020).Looks like it won’t be fixed anytime soon =\


#17

Still not working in January. That is too bad.


#18

It is now March of the next year and there’s still no fix. What a shame.