Is pinshape dead? No answer in support and No payout

Just wondering if pinshapenis still in business as i still dont have my payout last march 15 even though its past the required amount. I contacted support and still no response for almost 15days now.

Hi jnatcher218. I have just received a payout on Mar15.

I looked at your design and the pictures show more than one model, but there is only one STL file. Have you lumped them all together in one file? It would be better separate them into individual STL’s so people with small print beds can still use your designs.

Good luck!

I heard from the people at Formlabs and something should be restarting in the spring. Hopefully soon. In regard of your payment, maybe you need to make a bit more than 30$? Just guessing as I got my payment last month.