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Failed to connect to server. Try again later


#1

Hi guys !! I get this message every time I try to upload design.
The files are under 25 Mb , some advice ?


#2

Hi @Valerio_Bellia,

Going to get someone to look into this for you! Will let you know when we figure out what’s the issue!


#3

Hi @Valerio_Bellia,

It seems you’ve uploaded a new design since I’ve last messaged you! Are you still having this issue? Or has it resolved itself?


#4

Hi,

I have the same problem, if I want to upload a ZIP file.

I try to upload a new set (ZIP, ca. 7 MB) with 41 STL files, but that does not work. After the upload comes only this error message: “Failed to connect to server. Try again later”

Single STL files can be uploaded without an error message.


#5

I’ve figured out what caused the problem.

The system can not handle German filenames with ä, ö, ü in the ZIP. I translated everything in English, then it worked.