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Error message when trying to purchase design


#1

running MacOs Mojave and Safari browser but don’t think this is relevant. Cheers Thomas


#2

I have the same issue. I am unable to make purchases. Is there any update to this?


#3

Me too, who can help us?


#4

I just had the same problem, I just emailed their support email address so hopefully that will resolve something.


#5

I have been told that someone is having this issue purchasing a design from me. I have checked my account settings and everything appears to be in order. Has there been any update to what needs to be done to correct this?


#6

I have same issue, is it normal. Cant conntact designer but I really need desing. This stripe site dont support my country so I dont know whot to do.

How can I get in conntact with designer from this link.


#7

I have the same problem! I have two designs I really would like to buy, but I can’t…


#8

Same problem here. Who’s responsible for this shop, the Pinshape or the creator him/herself?

/Frido


#9

I have the same exact problem, and man it is frustrating, been trying for over a week now. But i Cannot come in contact with Pinshape on any of their online services (email,facebook,forum).

We need a solution right now!

Let pinshape step forward and fix this!!!
#badcustomerservice


#10

Same issue, first time buying here. what is this shit?


#11

Same for me, try it four time -always the same massage


#12

I’m unable to make any purchases either. Same error message.


#13

Same issue also. Does Pinshape check these forums at all? Tried to contact them but there doesn’t seem to be a method fro that either.


#14

There is an email address on the forums: [email protected]

I’m having the same problem. Everyone should report this problem there.


#15

do it two time, but the support doesn’t answer…(great support)


#16

Hi
This as happen to 3 times already, contacted support and no answer has come true, the only thing I have been doing is redirect customers to a different website and that is just bad, but there is nothing else i can do.


#17

Well in the middle of a pandemic you can only hope those people are okay. No one was getting responses before though