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Download not working

Am new to pinshape, but I don’t think that is the problem. I click on the ‘Free’ button for a file but all I get is a pop-up windows with a rotating timer.
Firefox on SUSE Leap 15 …
Inspect Element allows me to bypass the timer and access the files direct but obviously not the right way to do things.

1 Like

OK been out and back in again and it seems to have fixed it.

Try disabling ad blocker. It worked for me.

If you try to download a file and it doesn’t work, first try to fix the error with these troubleshooting steps:
Make sure your internet connection is working normally. If your internet connection is unstable, learn how to fix connection errors.
Try to download the file later.
Contact the website owner.

This may help you,
Rachel Gomez

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