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Can't upload GIFs


#1

Every time I try to upload a GIF it seems to timeout. I get 504 errors (gateway timeout) in my JS console if that helps.

I’m trying to upload this GIF:

…to this model of mine:

Also trying to make it the “main image”.

What can I do to get this GIF uploaded?


#2

I was finally able to upload a gif but it took many, many tries. I also had to shrink it down to about ~650kb which definitely doesn’t look as nice.

You should clarify what–if any–limits are applied to animated gifs. Also probably allow the equivalent in HTML5 video (mp4 and webm).


#3

Thanks for your feedback! We will discuss this with our web team and make sure we specify the GIF size limites for uploading.