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Can I print a configurator?



I am a Owner of a Onlineshop. In this Onlineshop my customer can configurate his own Bottles for Beer. Here is a configurator for your imagine.

Sometimes the configurator dont works and make problems. The firm that the configurator develop dont help me because I have no money for support.

What do you think about the idea to create everybody own beer? Is that a good idea or not? If yes why? If no why?